pt Health named on the 2018 list of Best Workplaces™ Managed by Women

Hamilton, Ontario – pt Health is proud to announce that our organization has been named on the 2018 list of Best Workplaces™ Managed by Women. pt Health a Canada-wide network of physical rehabilitation clinics, is the first physiotherapy provider officially certified as a Great Place to Work® through an independent analysis focused on workplace culture, autonomy, and job satisfaction conducted by Great Place to Work® Institute Canada.

pt Health feels that employee satisfaction is vital for any company to be successful, and through our vibrant and enriching culture we have demonstrated why we are a Great Place to Work.

Team members are valued as an integral part of the company’s success, which pt Health focuses on just as much as ensuring patients are happy and satisfied with the care they receive at our clinics.

“Our values are what make us different”, says pt Health CEO Heather Shantora, “so I would like to thank each and every pt Healther for going all hands in, learning and inspiring, going the extra mile and continuing to be open and honest. These are our values and we are living them each day. Our culture is the reason our patients are happy with their care, have measurable improvements and overall positive experiences”.

About Great Place to Work®:

Great Place to Work® (www.greatplacetowork.ca) is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, Great Place to Work® recognizes the Best Workplaces™ across the world in a series of national lists including those published by Fortune magazine (USA) and The Globe & Mail (Canada). Great Place to Work® provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures.

Follow Great Place to Work® at www.greatplacetowork.ca and on Twitter at @GPTW_Canada

pt Health is the first physiotherapy provider officially certified as a Great Place to Work®

Hamilton, Ontario – October 16, 2018 – pt Health, a Canada-wide network of physical rehabilitation clinics, is the first physiotherapy provider officially certified as a Great Place to Work® through an independent analysis focused on workplace culture, autonomy, and job satisfaction conducted by Great Place to Work® Institute Canada.

pt Health’s certification as a Great Place to Work® demonstrates what the company already knows – we have a fantastic company culture. pt Health employees feel they work for an organization with a clear vision and purpose, something that management actively makes a priority. Team members are valued as an integral part of the company’s success, which pt Health focuses on just as much as ensuring patients are happy and satisfied with the care they receive at our clinics.

“Our values are what make us different”, says pt Health CEO Heather Shantora, “so I would like to thank each and every pt Healther for going all hands in, learning and inspiring, going the extra mile and continuing to be open and honest. These are our values and we are living them each day. Our culture is the reason our patients are happy with their care, have measurable improvements and overall positive experiences”.

pt Health feels that employee satisfaction is vital for any company to be successful, and through our vibrant and enriching culture we have demonstrated why we are a Great Place to Work.

About Great Place to Work®:
Great Place to Work® (www.greatplacetowork.ca) is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, Great Place to Work® recognizes the Best Workplaces™ across the world in a series of national lists including those published by Fortune magazine (USA) and The Globe & Mail (Canada). Great Place to Work® provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures.

Heather Shantora appears on WhatSheSaid to talk about pt Health’s new partnership with the Arthritis Society

Following the announcement of the Arthritis Society of Canada’s exclusive partnership with pt Health, CEO Heather Shantora joined Christine Bentley & Kate Wheeler on Canada’s leading podcast for and about women to talk more about how the partnership will help Canadians detect arthritis sooner, prevent progression, and help people suffering from arthritis get relief from chronic pain without the use of pharmaceuticals.

You can see and hear the interview here https://youtu.be/lRGZPNOvW-4

The Arthritis Society and pt Health Partner to Decrease Pain and Improve the Quality of Life for Canadians Living with Arthritis

Partnership supports arthritis awareness, physiotherapy education, drug-free treatments, and early diagnosis for the prevention of arthritis.  

TORONTO, ONTARIO (DATE, 2018): The Arthritis Society and pt Health, a community clinic network with more than 230 locations across Canada, are proud to announce they have formalized a partnership focused on the benefit of physiotherapy to Canadians living with or at risk of developing arthritis. Specifically, the partnership will concentrate on increasing arthritis awareness, early detection and prevention, as well as the benefits of adding a Physiotherapist with increased arthritis knowledge to a patient’s treatment team. The goal of the program is to help patients living with arthritis realize the potential benefits of a drug-free treatment plan that may offer relief from chronic pain and discomfort as well as an improved quality of life.

“We know that more than six million Canadians live with arthritis and that the demand for real relief is only increasing,” says Heather Shantora, CEO, pt Health. “Physiotherapy has the potential to help reduce symptoms and help arthritis patients regain their quality of life. Together with the Arthritis Society, we are applying the best of what we know about arthritis to help offer patients an alternative to the pain they live with.”

Today, arthritis affects over 6 million Canadians. [i] Osteoarthritis (OA) is the most prevalent form of the disease. [ii] By 2040, it is estimated that more than 10 million or one in four Canadians will have OA. [iii] Similarly, the economic burden of arthritis on our society, with estimated direct and indirect costs of over $33 billion annually, is expected to rise.[iv]

Access to trained physiotherapists is a key component of reducing the personal and social burden of the condition. “The Arthritis Society recognizes physiotherapists as a valuable part of an arthritis patient’s treatment team,” says Janet Yale, CEO, Arthritis Society. “Recognizing the life-changing impact that a physiotherapist with expertise in arthritis can have on quality of life for someone living with arthritis, the Arthritis Society is proud to work with pt Health to help ensure professional development resources are available to help physiotherapists and other healthcare professionals offer better care to people with arthritis.”

This partnership is designed to help educate patients and caregivers about the condition. “It’s time to change our mindset about arthritis,” says Yale. “It is no longer necessary for someone to simply accept living with pain when they receive a diagnosis of arthritis.”

As part of the program, pt Health physiotherapists will develop individualised programs, customised for each patient’s unique needs, to help decrease inflammation, strengthen the muscles around the joint, increase range of motion, and reduce pain.

The partnership took effect on September 1, 2018.

About the Arthritis Society

The Arthritis Society is a national health charity, fuelled by donors and volunteers, with a vision to live in a world where people are free from the devastating effects that arthritis has on lives. Beginning in 1948 with one very clear goal – to alleviate the suffering of people impacted by arthritis – that same volunteer-led passion carries on today in communities across Canada. Through the trust and support of our donors and sponsors, the Arthritis Society is Canada’s largest charitable source of investments in cutting-edge arthritis research, proactive advocacy and innovative solutions that will deliver better health outcomes for people affected by arthritis. The Arthritis Society is accredited under Imagine Canada’s Standards Program. For more information and to make a donation, visit arthritis.ca.

[i] https://www.arthritis.ca/about-arthritis/what-is-arthritis/the-truth-about-arthritis

[ii] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3753584/

[iii] http://www.arthritisalliance.ca/images/PDF/eng/Initiatives/20111022_2200_impact_of_arthritis.pdf

[iv] http://www.arthritisalliance.ca/images/PDF/eng/Initiatives/20111022_2200_impact_of_arthritis.pdf

InnoCare, pt Health CEO Heather Shantora to participate in Women’s Forum Canada 2018

InnoCare, pt Health CEO Heather Shantora to participate in Women’s Forum Canada 2018, a G7 Summit forum focused on gender equality and diversity

TORONTO, ON – May 10, 2018: InnoCare and pt Health are pleased to announce that, as part of the discussions leading into the 2018 Group of Seven (G7) Summit, CEO Heather Shantora has been invited to join Women’s Forum Canada 2018, a discussion among 50 global CEOs, board members and other c-suite leaders focused on “Equality is the best policy: A dialogue on scaling gender equality in the workplace through policy”.

The discussion is part of Prime Minister Trudeau’s broader mandate to secure a place for gender equality discussions at a global level and will offer the leaders of the world’s most influential economies perspectives on how government and the private sector can work together to enhance progress toward gender equality. All G7 countries have committed to achieving measurable and sustainable progress on gender equality by 2022.

The forum “aims to drive progress in women’s advancement and develop the future of diversity by engaging corporate leadership at the highest levels, and to influence the G7 Summit through a set of recommendations on gender policies.”

“As a Canadian, an executive, and a woman, I am proud to participate in this discussion and help keep a spotlight on issues of advancement and diversity,” says Heather. “A commitment to ongoing, even challenging, dialogue is what will continue to help drive change here at home and around the world.”

Heather is one of a handful of young Canadian women at the helm of one of Canada’s most dynamic – and important – industries: healthcare technology. As a role model and mentor, Heather has a demonstrated record of helping advance women within the industry and within her own organization. In fact, her leadership team is 50 per cent women, and the company as a whole is 73 per cent female.

“As CEO, my team and I share a two-fold mission,” explains Heather. “On one hand, we are on a mission to revolutionize how we think about the delivery of efficient and effective healthcare. On the other, we are passionate about helping carve out room women as recognized thought leaders and corporate success stories atop the tech sector.”

 About the 2018 Group of Seven (G7) Summit

The G7 is a group of the seven largest advanced economies in the world (Canada, France, Germany, Italy, Japan, the United Kingdom and the United States) who meet annually to build consensus around some of today’s most challenging global issues.

This year, Canada will host the summit in La Malbaie, Quebec from June 8-9, 2018.

Canada also holds the G7 Presidency for 2018 and consequently sets the agenda for the year’s discussions.

 

ingenie logo

ingenie appoints Selim Cavanagh as Chief Executive Officer

ingenie, the young driver telematics insurer leading behavioural change, is pleased to announce the appointment of Selim Cavanagh as Chief Executive Officer.  Selim joins from LexisNexis Risk Solutions, where he held various senior roles including VP Telematics, VP Motor Insurance and MD of its Wunelli telematics business unit.

ingenie comprises a young driver insurance specialist and an international telematics provider, both leading the market with a data-driven approach to behavioural change. ingenie will benefit from Selim’s 20 years of experience in delivering data, IT and research-based insurance solutions.

Selim is an Associate of the Chartered Insurance Institute and was previously Commercial Director of Insurance at Experian, where he focused on growth, innovation and technology developments with the UK’s largest insurers. Prior to Experian, Selim had seven years at AXA, culminating in the role of Distribution Director, Personal Lines Intermediary. He has also worked with international markets such as Australia and continental Europe.

Selim Cavanagh said: “I am excited to be joining such a renowned business in the fast-growing telematics market and I look forward to getting to know the team and leading the business to further success.”

Selim will work closely with the existing senior management team in building on the previous developments from ingenie and driving future growth.

 

About ingenie

ingenie is a young driver insurance brand that rewards good driving without discounts. Using a black box fitted out of sight in the driver’s car, ingenie builds up a picture of their driving style and sends feedback to help them improve. The driver then gets discounts each quarter based on how they’ve been doing – up to 21% off over the year.

ingenie Business recognises that insurers are demanding new ways to address the challenges of high claims frequency, low customer engagement and disappointing loss ratios. ingenie Business sees beyond the technology to deliver a transformational impact on road safety, customer engagement and loss ratios to its insurance partners

ingenie has won numerous tech, insurance and road safety awards for its approach, including the Prince Michael International Road Safety Award.

 

The ingenie system

ingenie fits a black box in the driver’s car, then uses a suite of 200+ proprietary algorithms to build up a picture of their individual driving style.

The driver gets a score out of 100 through the ingenie app, along with regular feedback to help them improve. Poor driving triggers more serious messages to the driver, and ingenie’s Driver Behaviour Unit may get in touch to give them extra help. Good driving is rewarded with quarterly discounts, worth up to 21% over the year.

The ingenie approach means customers save an average of £400 when taking out a policy, with 7 out of 10 receiving further discounts through safe driving. Average savings upon renewal are around £500 and 90% earn their first year’s No Claims Discount.

CPA InnoCare Partnership

InnoCare Ltd Partners with the Canadian Physiotherapy Association to Provide Patient Generating Tools to Clinics

InnoCare Ltd is pleased to announce participation in the Canadian Physiotherapy Association’s (CPA) newly launched Business Solutions program.

Through the Business Solutions Program, CPA members have access to strategic partners and exclusive savings designed to help physiotherapists run and manage profitable clinics.

InnoCare has developed an exclusive CPA member package offering that combines the clinic call answer service, Connect, and patient sharing program, Boost. These two service offerings are specifically designed to help physiotherapists grow their patient base as well as improve clinic front desk efficiencies.

Connect allows clinics to extend their hours without added staffing costs, capture more patient leads and free up staff time to focus on patient care. Boost is InnoCare’s exclusive preferred provider network that helps clinics quickly and easily grow their patient caseload.

“InnoCare is thrilled to be able to help CPA members grow their business while allowing clinicians to focus on delivering high-quality care,” said Heather Shantora, CEO of InnoCare Ltd., a healthcare technology company and industry leader in the provision of clinic management software and services. “We are confident this partnership will help CPA members thrive. Connect call answering coupled with Boost will help CPA members grow their practice without added administrative burden” Shantora added.

“Partnering with InnoCare Ltd. offers great value to our membership base, giving clinicians access to a partner that specializes in clinic management and is focused on improving the delivery of healthcare in Canada,” said Megan Griffiths, CPA’s Membership Program Manager. “InnoCare brings a wealth of knowledge and valuable resources to our membership through this partnership.”

About InnoCare

InnoCare Ltd. is a Canadian healthcare market leader focused on the development of innovative healthcare technology designed to anticipate and respond to the growing needs of Canadian healthcare professionals and patients. InnoCare provides propriety cloud-based practice management software and back office administrative support services designed specifically for independent clinic owners across Canada. These services include a Canada-wide network of paramedical healthcare clinics, a state of the art call centre, centralized billing, marketing, HR, and payroll services. For more information, please visit: www.innocare.ca

About the Canadian Physiotherapy Association

The Canadian Physiotherapy Association (CPA) represents over 14,000 physiotherapists, physiotherapist assistants and physiotherapy students across Canada. CPA members are rehabilitation professionals dedicated to the health, mobility, and fitness of Canadians.

InnoCare logo

InnoCare CEO Heather Shantora highlights need for healthcare technology on CTV

Heather Shantora, CEO of InnoCare joins the CTV Halifax Morning Live team to discuss a recent survey that finds Canadians want more technology in the delivery of their healthcare. Noting that wait times for specialists in Canada’s Atlantic provinces is between 31 and 35-weeks, Shantora notes that these wait times could be reduced with the appropriate application of available healthcare technologies, such as EMRs like InnoCare’s Charting+.

Discussing the results of the Research & Incite survey, Shantora posits that Canadians want the type of technology they already experience in other sectors like banking. Highlighting that banking information is just as sensitive and private as health information, Shantora says it is possible to use available technology to meet patient demands. 52% of Atlantic Canadians want access to their medical records, better access to care, more information, and sharing of information between practitioners.

Watch the entire CTV Morning Live segment below:

 

For more information about InnoCare, please visit www.innocare.ca

InnoCare sponsors 5th Annual National Forum on Patient Experience

InnoCare is Official Sponsor for Forum on Patient Experience 2017

InnoCare is proud to be an official sponsor for the 5th Annual National Forum on Patient Experience, Canada’s first and longest-running patient experience event. The event attracts hundreds of delegates from across Canada to discuss the patient experience in all aspects of healthcare.

InnoCare CEO Heather Shantora will speak alongside other key healthcare influencers on the importance of leveraging technology to improve the patient experience and access to healthcare. We are excited to partner with Strategy Institute to help drive meaningful change in Canadian healthcare through the use of technology. The 5th Annual National Forum on Patient Experience is being held from September 26th to 27th at the Holiday Inn Toronto International Airport in Toronto, Ontario.

To find out more about InnoCare, please visit www.innocare.ca

InnoCare Engage Release

InnoCare Launches Engage: A Fully Automated & Personalised Email Marketing Tool for Clinicians

InnoCare has released Engage, an automated and personalised email marketing system strategically designed to increase clinic revenue. Engage helps clinicians maintain relationships with their patients by recommending appropriate health care products, cross referring them to clinic services, reaching out when a patient self-discharges to encourage them to complete their treatment plan and attend future appointments.

Integrated with InnoCare Charting+, ‘trigger-based’ emails are sent at specific intervals during the patient’s treatment journey. Unlike traditional email platforms that require spreadsheet uploads and email development, Engage pulls data automatically from Charting+, alleviating the challenges and trepidation clinicians and their staff have with managing email marketing campaigns. Engage does all the heavy lifting, helping busy practitioners stay in-touch with their patients through meaningful and relevant content.

Engage emails are sent after specific events such as missed appointments. “We know that patient “fall-off” is a critical issue for clinics and patients alike,” InnoCare CEO, Heather Shantora, explains. “With Engage, practitioners will have peace of mind knowing that the program will automatically reach out if a patient has missed an appointment with a friendly reminder encouraging them to complete their treatment plan.”  The automated emails are based on recommendations the clinician made during appointments and documented within Charting+. Following the appointment, a patient receives a follow-up email that may be about a recommended health care product, contain an exercise guide, or cross refers a clinic service that supports the patient’s recovery goals.

Engage is another innovative product that further differentiates InnoCare as a health care technology leader focused on developing tools and services that improve clinic efficiency, grow practices, and improve clinical outcomes. In addition, all communications sent through Engage meet Canada’s Anti-Spam Legislation (CASL) requirements and contain relevant, personalised content that aligns with the patient’s unique treatment plan.

For more information about Engage, please visit https://innocare.ca/services/engage/